KES

Support

Help with the KES app of the Kurdistan Engineering Syndicate.

Email info@gigant.tech — include your name, your mobile or membership number, your phone model and a short description or screenshot of the problem. We usually answer within two working days.

Common questions

I didn't receive a sign-in code

Codes are sent by WhatsApp first. On the code screen you can also choose Send by SMS or Send by email once the countdown ends. Check that the number you typed is the one registered with the Syndicate.

My number is not registered, or has changed

Tap I didn't receive a code on the sign-in screen and fill in your details. Your branch will check them, and then you can sign in.

Several engineers share my phone number

After you enter the code, the app shows everyone registered on that number. Choose your own name.

My details on the membership card are wrong

Contact your branch, or email us with the correction and we will pass it on.

How do I sign out of a lost phone?

Sign in on another phone, open Settings → My devices, and sign the lost phone out. Or email us and we will do it for you.

How do I delete my account?

See Delete your account.